Customer Happiness - Name Correction Course

In this course you will learn about name correction.

Objective of this course is to learn:

  • Name Correction Eligibility Check
  • How to check if guest has checked-in or not
  • How to check if the name correction in the past
  • How to check if DOB is amended before
  • Name Correction - No supporting document is needed
  • Name Correction - Require supporting documents
  • Comment Formats in Skyspeed

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